What is FlowsPlay?

Setting Up FlowsPlay

Seed & Pot

API Integration (v1 - Jackpots)

Jackpot Templates 

General

Drop

Widget Customisation

Target

Receive Jackpot Events

Overview

General settings

Appearance

Prizes

API Integration (v2 - FlashWins)

Receive FlashWins Events

Installing Script (Jackpots)

Widget functions and events

Getting Started

Widget Integration

API Integration

Jackpots

FlashWins

<blockquote><p><strong>Boost engagement and drive revenue with gamification.</strong></p></blockquote><p>FlowsPlay is our suite of promotional tools designed to help you elevate your marketing campaigns and drive business growth with ease. Built on top of the Flows platform, FlowsPlay lets you create engaging, interactive, gamified experiences for your users with no coding required.</p><p>These help pages walk you through what FlowsPlay is, how it works, and how to start using it to improve customer retention and engagement.</p><h2>What is FlowsPlay?</h2><p>FlowsPlay is a collection of gamification and promotional tools that integrate with your existing Flows setup. It makes it easy to create engaging experiences that captivate your audience.</p><p>With FlowsPlay, you can:</p><ul><li>Run gamified promotional campaigns that keep customers coming back.</li><li>Boost retention with rewarding, fun experiences.</li><li>Increase revenue by offering incentives, discounts, or special rewards.</li><li>Integrate with your existing Flows automations to create seamless workflows.</li></ul><h2>How FlowsPlay works</h2><p>FlowsPlay is built for simplicity, especially for teams without technical expertise. Here is how to get started:</p><ol><li><strong>Integrate FlowsPlay with your Flows platform.</strong> If you already use Flows, you are halfway there. Enable FlowsPlay within your platform to start creating campaigns and promotions.</li><li><strong>Choose your promotional type.</strong> Decide which gamification feature you want to use (for example, jackpots or FlashWins). Then customise it with your branding, prize options, and interaction rules.</li><li><strong>Embed the front-end widget.</strong> Add the FlowsPlay widget to your website by copying the snippet found under the Installation section in Site Settings.</li><li><strong>Set your triggers.</strong> Choose when the gamified experience runs, whether after a user completes an action, reaches a milestone, or after a set period of time.</li><li><strong>Launch and monitor.</strong> Once your campaign is ready, hit publish. You can monitor the results through the Flows dashboard and adjust as needed to maximise engagement.</li></ol><h2>Why use FlowsPlay?</h2><ul><li><strong>No-code setup:</strong> You do not need a developer to get started. Everything is user-friendly and set up quickly through the Flows platform.</li><li><strong>Increase engagement:</strong> Gamification is a proven way to increase engagement, making users more likely to return, interact, and spend.</li><li><strong>Boost revenue:</strong> Offering incentives and rewards encourages users to buy more or refer others, driving extra revenue.</li><li><strong>Customisable and flexible:</strong> Whether you run a seasonal campaign or a year-round loyalty programme, FlowsPlay adapts to your needs.</li></ul><h2>Getting started with FlowsPlay</h2><ol><li><strong>Log into your Flows account.</strong> From your dashboard, select FlowsPlay to begin creating your first campaign.</li><li><strong>Explore campaign templates.</strong> If you are unsure where to start, browse our pre-built templates. They are built for engagement and quick to customise to your branding and goals.</li><li><strong>Build and launch your campaign.</strong> Follow the step-by-step wizard to configure your promotional game. When you are happy with the setup, launch it and start tracking results.</li></ol><h2>Support and resources</h2><p>If you need help setting up FlowsPlay or have questions, we have you covered:</p><ul><li><strong>Knowledge base:</strong> Browse the Help Centre for detailed guides and tutorials.</li><li><strong>Get in touch:</strong> For further help, email <a href="mailto:help@flows.world">help@flows.world</a>.</li></ul><h2>Ready to play?</h2><p>With FlowsPlay, gamification is at your fingertips. Whether you want to increase engagement, boost retention, or generate more revenue, FlowsPlay gives you the tools to create fun, interactive experiences that deliver real results. Start building your first campaign today.</p><p>Need more info? Reach out to our support team at <a href="mailto:help@flows.world">help@flows.world</a>. We are here to help you succeed.</p>

<p>The <strong>Seed &amp; Pot</strong> settings allow you to define the jackpot's fund structure for each level of the jackpot. The settings you configure here will apply to each level of the jackpot template.</p><h4><strong>Level Settings (applies to each level)</strong></h4><p>Each level in the jackpot template has its own seed and pot configuration, allowing you to customise the jackpot structure for different levels.</p><h4><strong>1. Reseed Strategy</strong></h4><ul><li><strong>What it is:</strong> After the jackpot has been won the strategy you select will determine how the prize pool replenishes.</li><li><strong>How to use:</strong> Select a reseed strategy from the dropdown menu to apply after the jackpot has been won. You can determine a different strategy for each level, if desired. Choose the option that best aligns with your promotion goals.</li></ul><figure class="table"><table><tbody><tr><td><strong>Reseed Strategy</strong></td><td><strong>Description</strong></td><td><strong>Example</strong></td></tr><tr><td style="background-color:#fafafa;border-bottom:1px solid #dfe1e6;border-top:1px solid #dfe1e6;padding:2px 3px;vertical-align:bottom;">Fixed Seed</td><td><span style="color:#273143;">All jackpots start at the specified fixed seed amount.</span></td><td>Jackpot starts at €5,000. When it’s won, the next jackpot also starts at €5,000.</td></tr><tr><td style="background-color:#fafafa;border-bottom:1px solid #dfe1e6;padding:2px 3px;vertical-align:bottom;">Fixed Seed then Reserve Only</td><td><span style="color:#273143;">The jackpot begins with the specified seed amount and a reserve pot builds up in the background by collecting a percentage of each spin. When the jackpot has been won, the reserve pot becomes the seed for the next jackpot and this process repeats after every jackpot win.</span></td><td>Jackpot starts at €5,000. A reserve builds to €1,200. When it’s won, the next jackpot starts at €1,200, not €5,000.</td></tr><tr><td style="background-color:#fafafa;border-bottom:1px solid #dfe1e6;padding:2px 3px;vertical-align:bottom;">Fixed + Reserve</td><td>The jackpot's prize pool is determined by adding the fixed seed amount to the reserve pot balance at the time of the win.</td><td>Seed is €5,000. Reserve has €2,000 when the jackpot is hit. The next jackpot starts at €7,000 (€5,000 + €2,000).</td></tr><tr><td style="background-color:#fafafa;border-bottom:1px solid #dfe1e6;padding:2px 3px;vertical-align:bottom;">Initial Seed with Fixed Reseed</td><td>The fixed seed amount is used for the first jackpot and the fixed reseed amount is used for any subsequent jackpots.</td><td>Initial seed is €10,000, so the first jackpot starts at €10,000. When it’s won, the fixed reseed amount of €3,000 is used, so the next jackpot starts at €3,000. Every jackpot after that also starts at €3,000.</td></tr><tr><td style="padding:2px 3px;vertical-align:bottom;">Fixed Seed + Reserve Top-Up</td><td><span style="color:#273143;">The jackpot's main pool starts with the seed amount. Subsequent jackpots will begin with the fixed reseed amount, plus the additional amount in the reserve pot at the time of the win.</span></td><td>Jackpot starts at €5,000. Reserve builds to €1,500. When it’s won, the next jackpot starts at €6,500 (€5,000 + €1,500).</td></tr><tr><td style="padding:2px 3px;vertical-align:bottom;">Reserve with Minimum Seed</td><td><span style="color:#273143;">After the initial jackpot has been won the next one will start at the specified minimum seed amount. However, if the reserve pot is greater than the minimum seed amount the jackpot will start at that amount instead.</span></td><td>Minimum seed is €2,000. Reserve has €3,500 at the win, so the next jackpot starts at €3,500. If the reserve had only €1,200, the next jackpot would start at €2,000 instead.</td></tr></tbody></table></figure><h4>&nbsp;</h4><h4><strong>2. Auto Reseed</strong></h4><ul><li><strong>What it is:</strong> A toggle that determines whether the jackpot will automatically reseed after being won.</li><li><strong>How to use:</strong> Turn this toggle ON to enable automatic reseeding, or leave it OFF to manually reseed the jackpot.</li></ul><h4><strong>3. Reseed Amount</strong></h4><ul><li><strong>What it is:</strong> The amount the next jackpot prize pool should start at.</li><li><strong>How to use:</strong> Enter the amount you want to add to the jackpot each time reseeding happens. This amount will replenish the jackpot according to the reseed strategy selected.</li></ul><h4><strong>4. Seed Amount</strong></h4><ul><li><strong>What it is:</strong> The initial amount of money in the jackpot at the beginning of the promotion.</li><li><strong>How to use:</strong> Enter the initial seed amount for the jackpot level. This is the base fund that participants will be playing for.</li></ul><h4><strong>5. Contribution Percentage</strong></h4><ul><li><strong>What it is:</strong> The percentage of each participant's bet that will contribute to the jackpot pool.</li><li><strong>How to use:</strong> Enter the percentage (e.g., 5%) that will be contributed to the jackpot fund from each bet placed. This helps determine how much the jackpot grows over time.<br><br><strong>Note</strong>: Contribution percentage impacts how quickly a jackpot grows. Faster growth may influence how close the final win amount is to the configured drop range. See the Drop section below for more details.</li></ul>

<p><span style="background-color:rgb(251,251,251);color:rgb(51,65,85);">FlowsPlay provides a set of predefined templates to help you get started quickly with Jackpots. When creating a new jackpot, you'll first see a screen like the one below, where you can choose a starting template. You can select a template that closely matches your desired Jackpot and you’ll have the option to fully customise it on the next step.</span></p><p>&nbsp;</p><figure class="image"><img src="https://cdn-assets.productfruits.com/38bf72cf-a0f1-42ac-a93b-436d6a2cc597"></figure>

<p>The <strong>General Settings</strong> section allows you to configure some base details for your jackpot. Below are explanations for each field to help you get started:</p><figure class="image"><img src="https://cdn-assets.productfruits.com/2a5239ff-339e-4719-a191-df9417981b91"></figure><h4><strong>1. Jackpot Name</strong></h4><ul><li><strong>What it is:</strong> This is the name of the jackpot you are setting up.</li><li><strong>How to use:</strong> Enter a descriptive name that will identify this jackpot template. This name is used internally to distinguish it from other templates.</li></ul><h4><strong>2. Base Currency</strong></h4><ul><li><strong>What it is:</strong> The currency used for this jackpot template.</li><li><strong>How to use:</strong> Select the appropriate currency from the dropdown menu (e.g., Euro, USD). Ensure that the currency matches the one used in your target region.</li></ul><h4><strong>3. Requires Opt-In</strong></h4><ul><li><strong>What it is:</strong> A toggle setting that determines if users must opt-in to participate in the jackpot.</li><li><strong>How to use:</strong> Turn this toggle ON if participants must explicitly opt-in before they can join the jackpot. Leave it OFF if opt-in is not required.</li></ul><h4><strong>4. T&amp;C Link</strong></h4><ul><li><strong>What it is:</strong> A link to the terms and conditions for the jackpot.</li><li><strong>How to use:</strong> Enter the URL that points to your jackpot’s terms and conditions. This will be accessible to users for transparency and legal purposes.</li></ul><h4><strong>5. Promotional Start Date</strong></h4><ul><li><strong>What it is:</strong> The start date of your promotion or jackpot event.</li><li><strong>How to use:</strong> Click the date picker and select the start date for when the jackpot will be active.</li></ul><h4><strong>6. Promotional End Date</strong></h4><ul><li><strong>What it is:</strong> The end date of your promotion or jackpot event.</li><li><strong>How to use:</strong> Use the date picker to set the end date for the jackpot. This will define when the jackpot concludes.</li></ul><h4><strong>7. Promotional Start Time</strong></h4><ul><li><strong>What it is:</strong> The exact time your promotion or jackpot event will start on the selected date.</li><li><strong>How to use:</strong> Select the start time (hours and minutes) from the time picker.</li></ul><h4><strong>8. Promotional End Time</strong></h4><ul><li><strong>What it is:</strong> The exact time your promotion or jackpot event will end on the selected date.</li><li><strong>How to use:</strong> Select the end time (hours and minutes) from the time picker.</li></ul><h4>&nbsp;</h4>

<p>The <strong>Drop</strong> section allows you to configure how and when the jackpot will drop. If desired, each level in the jackpot can have different drop type settings according to your promotional goals.</p><figure class="image"><img src="https://cdn-assets.productfruits.com/6a286fdd-078a-492a-83ee-f0316f02d8d3"></figure><h2><strong>Level Settings (Applies to Each Level)</strong></h2><h3><strong>1. Drop Type</strong></h3><p>Defines the mechanism that determines when the jackpot will drop. You can select from four different drop types:</p><figure class="table"><table><thead><tr><th><strong>Drop Type</strong></th><th><strong>Description</strong></th></tr></thead><tbody><tr><td><strong>Time-Based</strong></td><td>The jackpot will drop randomly within a specified time range that the user can determine. This time range will be hidden from the front-end, making the drop unpredictable for players.</td></tr><tr><td><strong>Value-Based</strong></td><td>The jackpot will drop once the jackpot amount has exceeded your specified minimum drop value and before reaching your specified maximum drop value.</td></tr><tr><td><strong>Mystery</strong></td><td>Similar to Value-Based, but the jackpot drop range is hidden from the front end, making the drop unpredictable for players.</td></tr><tr><td><strong>Hourly</strong></td><td>The jackpot will drop at random times every hour between the start of the campaign and the end of the campaign.</td></tr></tbody></table></figure><h3><strong>2. Probability</strong></h3><p>This field allows you to control the likelihood of a jackpot drop within a given range. You can specify a probability distribution using <strong>comma-separated values</strong> (e.g., <code>10,20,50</code>).</p><ul><li>The entered values divide the drop range into segments.</li><li>A drop can happen in each segment with a probability based on the proportion of its value relative to the sum of all segments.</li><li>Example:<ul><li>If you set <code>10,20,50</code>, the range will be divided into <strong>three segments</strong>.</li><li>The probability of a drop happening in each segment is determined relative to the total sum (<code>10+20+50=80</code>).</li><li>Segment 1 has a 12.5% chance (<code>10/80</code>), Segment 2 has a 25% chance (<code>20/80</code>), and Segment 3 has a 62.5% chance (<code>50/80</code>).</li></ul></li></ul><h3><strong>3. Minimum Drop Amount</strong></h3><ul><li>Defines the <strong>minimum</strong> value or time threshold at which the jackpot can drop.</li><li>The interpretation depends on the selected drop type:<ul><li>For <strong>value-based or mystery</strong>, this is the lowest possible jackpot amount before the drop occurs.</li><li>For <strong>time-based</strong>, this is the earliest time the drop can happen.</li></ul></li></ul><h3><strong>4. Maximum Drop Amount</strong></h3><ul><li>Defines the <strong>maximum</strong> value or time threshold at which the jackpot must drop.</li><li>The interpretation depends on the selected drop type:<br>For <strong>value-based or mystery</strong>, this is the highest jackpot amount before the drop must happen.<br>For <strong>time-based</strong>, this is the latest time the drop can happen.<br><br><span style="background-color:transparent;color:#000000;"><strong>4.1.&nbsp;</strong>Why can a jackpot&nbsp;<strong>drop above</strong> the Maximum Drop Amount?</span><br><span style="background-color:transparent;color:#000000;">The Maximum Drop Amount defines the upper limit of the range in which a drop point can be selected. It is not a hard cap on the final win amount.</span><br><span style="background-color:transparent;color:#000000;">If a drop point is selected very close to the maximum value, and the jackpot increases rapidly due to player activity or higher contribution rates, the jackpot may exceed this value slightly before the drop is triggered. This behaviour is expected and part of normal jackpot operation.</span><br><br><span style="background-color:transparent;color:#000000;"><strong>4.2.&nbsp;</strong>Enhance the&nbsp;<strong>Probability&nbsp;</strong>field explanation</span><br><span style="background-color:transparent;color:#000000;">Using a probability value of ‘1’ means the drop point is selected fully at random across the entire configured range, with no weighting applied.</span><br><br><span style="background-color:transparent;color:#000000;"><strong>4.3.</strong> Example details:</span><br><span style="background-color:transparent;color:#000000;">Minimum Drop Amount: €100</span><br><span style="background-color:transparent;color:#000000;">Maximum Drop Amount: €200</span><br><span style="background-color:transparent;color:#000000;">Probability: 1</span><br><span style="background-color:transparent;color:#000000;">A drop point may be selected at €198.</span><br><span style="background-color:transparent;color:#000000;">If the jackpot grows quickly, the final win amount may be slightly above €200 before the drop occurs.</span><br><br><strong>Additional Notes</strong></li><li>The <strong>number of levels </strong>depends on the jackpot template selected at the beginning, but regardless of how many levels you choose each level will have the same options for configuration without limitation, giving users the option to differentiate each level, if they desire.</li><li>If you desire your jackpot distribution to be evenly weighted throughout the campaign you can simply type ‘1’ into the <strong>probabilities</strong> box.</li><li>Choose the <strong>Drop Type</strong> that best aligns with your promotional goals and player engagement strategy.</li></ul>

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